Attendance Setup and Best Practices

Recently many improvements have been made to the way events and attendance work in your FanMaker Loyalty program. This webinar will focus on those changes as well as best practices for event settings and promotion.

Here are some Highlights from the Webinar

New Venue Setup and GPS Radius Settings

Every event needs a home, now you can customize venue settings like never before. Drag the pin on the map and adjust the check in radius to your preference, and set check in beacons with the new venue editing panel.

Venue Setup

Attendance Story

With multichannel attendance get to know your fan’s game day story. By combining ticket scan integration, beacons, and gps engage with your fan in new ways while capturing thousands of valuable data points.

story of joe.001

 

Event Setup Form Updates

The new event creation and editing form streamlines event settings. In the webinar we talk extensively about best practices as it pertains to awarding points for attendance. In addition check out the new “stay late” bonus points which allow you to automatically reward your most loyal fans when they stay through the game.

new event setup page

New Attendance Dashboard

The new events dashboard gives you a look into the results of your event. The dashboard updates live during your event so you can easily see who is in the building, down to the seating section, and send targeted push notifications. Get to know you the top members in attendance along with their concession and merchandise spend.

Attendance Dashboard

Mobile App Events View

Lastly we talked about the mobile app experience on game day. The new 3.1 FanMaker apps automatically attempt GPS check ins making attendance measurement effortless.

appinphone-events

 

Make sure to join us for our next webinar!