As Fans Return, Individual and Group Ticket Lotteries allow Wake Forest to Instantly Adapt

This fall, Wake forest was excited to welcome a small number of fans back into the stands so they reached out to us to build an app based ticket lottery. Building off of our multi-year experience running ticket lotteries for Villanova basketball, we added even more functionality and flexibility to make realtime attendance adjustments easy as pie.

“In a time where stadium capacity is ever-changing, FanMaker has developed a lottery system that allows us to maximize our student attendance through a fair and equitable ticket allocation process. The FanMaker team has continually provided updates to the software to ensure we can adapt to the many new and unique circumstances we face on a weekly basis – including the ability to service groups or individuals.”

– Rhett Hobart, Associate Athletic Director @ Wake Forest


We’ve introduced the ability for fans to enter ticket lotteries as a group, in additional to support for individuals. This is great for fans and a must have for contact tracing. Group sizes that can be enabled on a per event basis are 2s, 3s, or 4s. Fans invite friends through the app to build their group while admins can watch things play out via a realtime dashboard.

When it comes time to draw, you can select how many single winners and/or an alotment for each enabled group size (example 100 singles, 20 pairs, and 10 groups of 4). Groups are weighted by their combined loyalty points and random winners are drawn by the system, sending push notifications and statuses to all that entered – all with the press of one button.

“The way in which this system has been designed, we are able to adjust our student capacity number all the way up until the time lottery is drawn during game week, which ensures we can allocate as many seats as possible each week.”

– Rhett Hobart, Associate Athletic Director @ Wake Forest
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