The Minnesota Wild are giving fans even more control over their rewards experience. Now, when fans claim a prize in their Rewards Store, they can simply select which home game they’ll attend to pick it up.
No more emails, no more external forms, no more guessing which event fans are attending. Fans make their selection instantly, and the Wild staff have everything they need to prepare ahead of time. The result? A smoother, more personal redemption process that feels effortless for everyone involved.
A Win for Fans and Staff
For fans, this update adds convenience and confidence. They know exactly when and where to pick up their prize with no confusion and no follow-up.
For the Wild, it eliminates the scramble to collect missing details. All information is captured automatically in each order and report, making it easy to organize and fulfill prizes efficiently. It’s a win-win that saves time, reduces errors, and helps create a first-class redemption experience.
Endless Ways to Customize
While the Minnesota Wild are using this feature to schedule prize pickups by event, teams and partners can use Prize Follow-Up Questions in many creative ways.
Here is some inspiration:
Personalization
Turn basic prizes into one-of-a-kind fan experiences:
- Collect names, jersey numbers, or custom text for personalized merchandise.
- Let fans choose player nameplates or numbers for autographed memorabilia.
- Gather fan quotes or messages for inclusion on custom digital assets, plaques, or certificates.
Event Planning
Make event coordination effortless:
- Ask fans to select which game or event they’ll attend for prize pickup.
- Gather guest names for VIP or on-field experiences.
- Request RSVP confirmations for team banquets, sponsor dinners, or meet-and-greets.
- Confirm arrival times or seating preferences for hospitality areas.
- Capture emergency contact info for youth or Kids Club experiences.
- Let sweepstakes winners choose between multiple event dates when redeeming.
Logistics and Delivery
Simplify fulfillment and reduce back-and-forth:
- Confirm pickup or delivery contacts right at redemption.
- Collect dietary restrictions for catered events, VIP suites, or sponsor luncheons.
- Request parking preferences, ADA access details, or gate entry notes.
- Track preferred pickup locations when multiple venue options exist.
Engagement and Feedback
Keep fans connected beyond redemption:
- Add quick polls like “What prize do you want to see next?”
- Ask fans to rate their most recent event experience after redemption.
- Prompt fans to opt-in for sponsor offers or newsletters.
With Prize Follow-Up Questions, every redemption becomes a seamless data collection opportunity.
Making Life Easier for Partners
This feature helps partners like the Minnesota Wild provide a polished, fan-first experience while cutting down on the busywork behind the scenes. Whether it’s a prize pickup or a personalized reward the entire process stays inside the Fanmaker Admin.
Want to add this to your program? Learn how to set it up step-by-step in our Help Center article on Prize Follow-Up Questions.
